Payment and Delivery

1. Payment

All kinds of debits on our site You can take advantage of our online single payment or installment options to your card and credit card. In your online payments, the amount will be withdrawn from your credit card at the end of your order. Refunds to your credit card in order cancellations due to possible order cancellation or stock problems vary depending on your bank.

2nd. Order Price Refund 

In case of cancellation of your orders for possible reasons; modesign.com.tr initiates the return process with an order cancellation notification. The deposit time of the order price in your account varies depending on your bank.

3. Delivery 

If the products you have chosen are in stock, they will be shipped on the same day. Out of stock products are produced specially for you and delivered to cargo within 5 working days.

In order for the product to be delivered without delay, please state the address of your current location as the delivery address. 

Your requests will be processed to be prepared according to the delivery type you have determined at the end of the order. Products from our Istanbul-based company will be sent with Yurtiçi Kargo cargo company.

You can discuss different delivery terms by consulting our customer representative. In addition, cargo deliveries are only valid for Turkey.

4. Payment Tracking 

If the system in question cannot perform the transaction due to any problem, our visitor is informed of this situation as a result of the payment page. 

In case of any error at the specified address, a connection is made with the orderer regarding the order that cannot be delivered.

The validity of the e-mail address specified by our visitor is confirmed by the automatic e-mail sent after the order is transferred.  

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!Please be carefull!

Open and check the packages that you think were damaged during shipment in front of the company representative from whom you received them. If you think that there is any damage to the product, do not take delivery of the product by keeping a record with the cargo company. 

After the product is received, it is accepted that the cargo company has fully fulfilled its duty. 

If the product is damaged: Submit the image of the report you have prepared to info@modesign.com.tr as soon as possible. 

If you perform these operations, we will start working on your package and ensure that the delivery is repeated as soon as possible.

If you briefly explain why you want to return the product in this e-mail, you will help us in our work on the product.